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How 4999bit Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments via bKash, Nagad or Rocket, and keep your account secure.

No data sold to third partiesPayment details encrypted at restAccount data access on requestbKash, Nagad, Rocket payment records protectedCookie controls available in your browser
4999bit How 4999bit Handles Your Personal Information
DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

Our data handling covers four areas: what we collect at login, how payment records are stored, how long we keep information, and how you can act on your rights. Each area below reflects how the platform actually operates — not a generic policy statement.

Account Security and Login We use SSL encryption on every connection. When you log in from a new device, an OTP is sent to your registered mobile number before access is granted — this applies whether you are on Android or any mobile browser.
Payment Record Storage Transaction references from bKash, Nagad and Rocket deposits are stored in your account history. We keep only the reference ID and amount — your mobile banking credentials are never saved on our servers.
Cookies and Session Data We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby are used most. You can disable non-essential cookies through your browser settings at any time.
Data Retention and Deletion Active account data is held while your account is open. After closure, personal data is either deleted or anonymised according to our retention schedule. Security and audit records may be retained longer where required.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data we hold, correct a mistake, or ask us to delete your account records, our support team handles privacy requests directly. Reach out through any of the channels below and mention your registered mobile number so we can locate your account quickly.

Live Chat Open the chat widget from any page on 4999bit. Share your registered mobile number and describe your privacy request — our team will confirm receipt and follow up.
Email Support Send your data request to our support email. Include the mobile number linked to your bKash, Nagad or Rocket wallet so we can identify your account without delay.
Account Help Centre Log into your account and navigate to the Help section. Submit a privacy or data-access ticket there — this creates a reference number you can use to track the request.

Common Questions About Your Privacy on 4999bit

These are the questions we get most often from account holders about how their personal data is handled. If your question is not here, contact us directly through live chat or email and we will respond with the specific details for your account.

We collect your name, mobile number and email address at registration. If you deposit via bKash, Nagad or Rocket, we also record the transaction reference to match the payment to your account.

We do not sell your personal data. We may share limited information with payment processors like bKash or Nagad only to complete a transaction or resolve a payment dispute on your account.

Log into your account and submit a data-access request via the Help section, or contact us by email. Include your registered mobile number so we can locate your record and respond promptly.

Yes. Submit a deletion request through live chat or email. We will remove or anonymise your personal data according to our retention schedule, except records required for security or audit purposes.

We store only the transaction reference ID and amount from bKash, Nagad or Rocket payments. Your mobile banking PIN and credentials are never saved on our platform or shared with any party.

After account closure, your personal data is deleted or anonymised on our standard retention schedule. Some security and audit records may be kept longer where our internal compliance process requires it.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.